Your satisfaction is our first priority. We stand behind our products with a money-back guarantee and are happy to help with exchanges or returns.

Product Guarantee

Success is guaranteed! Agree that any print program you buy meets your expectations in every way, or you may return it for a prompt and courteous exchange, credit, or refund. If you are dissatisfied with any of our software or web-based programs in any way during the lifetime of your contract, you may, upon request, return it for a prorated exchange, credit, or refund for the remaining time left on the subscription.

Return & Exchange Policy

Except for materials sold on a non-refundable basis, purchaser may return purchased materials with pre-approval from Customer Service within 12 months of purchase. Please examine your order upon receipt. Before returning material, call our Customer Service Department at (800) 225-0248 for return authorization.

When returning material, please include your return authorization number and the return form. We do not accept returns on materials that have been used and/or are not in “saleable condition,” and individual components of kits or sets.